realtimer
asked on
Outlook 2007 connecting to Exchange 2010 keeps prompting for password.
Hello,
We installed a Windows 7 workstation for a users. Machine is running Outlook 2007 and is connecting to Exchange 2010 on a Small Business Server 2011.
Outlook is configured with Exchange Services for a single user. No additional mailboxes are part of the profile.
User is constantly getting prompted to enter his password. The following things have been done/checked:
- Windows 7 updates are installed and current.
- Outlook 2007 updates are all installed and current.
- Looking at Outlook status (Ctrl + Outlook icon), all connections are established.
- Event log is not indicating any issues.
This appears to be PC specific. No issues for other users nor for the same user on a different workstation. We have also scratched and reinstalled the O/S and applications on this problem PC.
Any suggestions at this point would be welcom.
Regards,
Rudy
We installed a Windows 7 workstation for a users. Machine is running Outlook 2007 and is connecting to Exchange 2010 on a Small Business Server 2011.
Outlook is configured with Exchange Services for a single user. No additional mailboxes are part of the profile.
User is constantly getting prompted to enter his password. The following things have been done/checked:
- Windows 7 updates are installed and current.
- Outlook 2007 updates are all installed and current.
- Looking at Outlook status (Ctrl + Outlook icon), all connections are established.
- Event log is not indicating any issues.
This appears to be PC specific. No issues for other users nor for the same user on a different workstation. We have also scratched and reinstalled the O/S and applications on this problem PC.
Any suggestions at this point would be welcom.
Regards,
Rudy
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ASKER
The profile is connecting directly to the local server.
Here are the steps which seem to have resolved the issue:
1. Create new profile.
2. Customize it to use NTLM authentication.
Thanks,
Rudy