Link to home
Start Free TrialLog in
Avatar of realtimer
realtimer

asked on

Outlook 2007 connecting to Exchange 2010 keeps prompting for password.

Hello,

We installed a Windows 7 workstation for a users.  Machine is running Outlook 2007 and is connecting to Exchange 2010 on a Small Business Server 2011.

Outlook is configured with Exchange Services for a single user.  No additional mailboxes are part of the profile.

User is constantly getting prompted to enter his password.  The following things have been done/checked:
- Windows 7 updates are installed and current.
- Outlook 2007 updates are all installed and current.
- Looking at Outlook status (Ctrl + Outlook icon), all connections are established.
- Event log is not indicating any issues.

This appears to be PC specific.  No issues for other users nor for the same user on a different workstation.  We have also scratched and reinstalled the O/S and applications on this problem PC.

Any suggestions at this point would be welcom.

Regards,
Rudy
ASKER CERTIFIED SOLUTION
Avatar of dipersp
dipersp
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of realtimer
realtimer

ASKER

Hello,

The profile is connecting directly to the local server.  

Here are the steps which seem to have resolved the issue:
1. Create new profile.
2. Customize it to use NTLM authentication.

Thanks,
Rudy