I have a client that I am moving from Windows XP to a Windows 7 computer. The client has been working fine on the old Windows XP computer, no problems reported. I logged in on the Windows 7 computer with the user's AD login account and created a profile. I then set up the Outlook account, which is Outlook 2010. I also put some shortcut links on the desktop. I copied the users MY Documents folders and files I logged off the user and logged in as Administrator, when I logged back on as the original login, Outlook was not set up and no desktop shortcuts, except for ALL USER desktop icons and the MY DOC folders and files are gone. In fact it created a new profile, In USERS instead of username - it shows username.XXXX and the original username profile has nothing in it, but an appdata folder, everything else is gone. Each time it creates a new profile. I logged the user into another Windows 7 PC, fresh load, I did not copy files this time, but logged off and on and the same thing happened. The original login profile has only APPSdata folder and a new profile was created.
I can login as other user login accounts on the same computers and this does not happen. Only with the one AD login account.
I then logged onto a Windows XP computer with the problem login account and logged off. When I logged in as Administrator and went to C:/Documents and Settings, that login profile does not appear, but I had just logged off.
Strangely, you can still login and logoff on the original Windows XP computer and everything comes back correctly, desktop, MY Documents and all.
Any help will be greatly appreciated.