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sonicwall vpn won't connect with Mac OSX

Hi
I have a sonicwall appliance configure with VPN.
All Windows users has no problem connecting to Sonicwall with the global vpn client but non of the MAC users can.
Any idea if is something that needs to be done for Mac users on the Sonicwall?
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infedonetwork
Asked:
infedonetwork
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1 Solution
 
Aaron TomoskyTechnology ConsultantCommented:
I can't help with the globalvpn client on osx because I've never needed it. Historically it has been really buggy though and the best advice I can give is update to current firmware.

 l2tp works great for windows, osx, and iOS. If you would like help setting up l2tp, let me know.
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nappy_dCommented:
macs cannot use the global VPN client. However, on pntpu sonicwall, you have a groupVPN.

View the settings and note the shared secret.

Next, use the attached doc to configure your Mac to connect with the native VPN client.
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nappy_dCommented:
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infedonetworkAuthor Commented:
That did not work.
I remember years ago having the same problem and the solution was a settings that needs to be enable on the sonicwall but I can't recall what was it.
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nappy_dCommented:
Can you please post from the L2TP info from your system logs? I just need to see what the connection errors are.

To do this:

01.

Open your console.app

02.

Click on all messages

03.

In the top right corner, type in L2TP

04.

Start your VPN connection and post the results
Here is what you should see...
Console screenshot
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infedonetworkAuthor Commented:
I called Sonicwall on this and they said that I have to create a SSL VPN for Mac users.
The regular one will not work.
Looks like is working now.
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