Simple new hire workflow in Sharepoint 2010

We are planning to create a work flow for new hires just for IT. As of now, the hiring manager sends a new hire form to the IT Service desk with all the information about the new employee. Then the Service Desk sends emails to other IT members to finish their task (e.g. one guy is responsible for Exchange email setup, one guy is for setting up law accounts, another one is for VOIP setup etc). As of now the only way to track this whole progess is by replying all to the email saying "it is done".

We have a sharepoint 2010 environment. We want to leverage this and create a workflow. It should be very simple. The service desk should send an email from Sharepoint. Each of the IT staff gets an email. When they are done finishing their task, they just click 'Done" which is in the email body. When they click "Done", it should update automatically in Sharepoint. When all of the IT members have done their part, the task should change the status to "All IT Tasks Done" or something.

Can this be done in Sharepoint? If not sharepoint, is there any tool or virtual appliance (free) that we can use? Or any ideas on how we can get this accomplished?

Thank you, experts!
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Jamie McAllister MVPSharePoint ConsultantCommented:
It's totally achievable in SharePoint. There's a free tool from Microsoft called SharePoint Designer 2010 that can allow you to create simple workflows. People create on-boarding workflows all the time.

There's a thread that get's onto the approach to achieve this here;

A demo of the concept also here;

Also which version of SharePoint 2010 do you have? Foundation, Server or Enterprise?

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
kd36939Author Commented:
Thanks Jamie. We are using Enterprise version. I did play around with Sharepoint designer. But am not able to get it work (based on reading articles online). I have already looked at the links that you have posted.

I am very new to Sharepoint and so I was expecting something at a basic level.

Thank you.
Jamie McAllister MVPSharePoint ConsultantCommented:
The result are very achievable, but to meet your specific case the best you can hope for is the online material. there's no sample workflow you can download and install to meet your precise needs.

If it proves difficult, you need to get a consultant in. They should complete this in three days absolute max.

Also, since you have Enterprise you have other options available. Workflows can be a little limited out of the box. However, similar control of flow solutions can be written using InfoPath or Access Services forms, both of which you're licensed to use.
Seth SimmonsSr. Systems AdministratorCommented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft SharePoint

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.