We are planning to create a work flow for new hires just for IT. As of now, the hiring manager sends a new hire form to the IT Service desk with all the information about the new employee. Then the Service Desk sends emails to other IT members to finish their task (e.g. one guy is responsible for Exchange email setup, one guy is for setting up law accounts, another one is for VOIP setup etc). As of now the only way to track this whole progess is by replying all to the email saying "it is done".
We have a sharepoint 2010 environment. We want to leverage this and create a workflow. It should be very simple. The service desk should send an email from Sharepoint. Each of the IT staff gets an email. When they are done finishing their task, they just click 'Done" which is in the email body. When they click "Done", it should update automatically in Sharepoint. When all of the IT members have done their part, the task should change the status to "All IT Tasks Done" or something.
Can this be done in Sharepoint? If not sharepoint, is there any tool or virtual appliance (free) that we can use? Or any ideas on how we can get this accomplished?
Thank you, experts!