We have a mailbox-only ext covering a hunt group for busy or no answer.
We ring the hunt group 4 rings, then it goes to voice mail.
We would like the voice mail ext. not to ring 4 times before the greeting. If no answer in 4 rings, transfer and immediately play the greeting. So the user would get 4 rings not 8. (Yet give the hunt group 4 rings to grab the call.)
Not interested in using the call center or work groups for this. (no agents)
Can this be set on the class?
Thanks in advance.