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troubleshooting Question

Reduce Mailbox Ext rings before the greeting - Shoretel

Avatar of PostQ
PostQFlag for United States of America asked on
Voice Over IPTelecommunicationsIP Telephony
3 Comments1 Solution493 ViewsLast Modified:
We have a mailbox-only ext covering a hunt group for busy or no answer.
We ring the hunt group 4 rings, then it goes to voice mail.

We would like the voice mail ext. not to ring 4 times before the greeting.  If no answer in 4 rings, transfer and immediately play the greeting.  So the user would get 4 rings not 8. (Yet give the hunt group 4 rings to grab the call.)
Not interested in using the call center or work groups for this. (no agents)
Can this be set on the class?
Thanks in advance.
ASKER CERTIFIED SOLUTION
Avatar of JRSCGI
JRSCGIFlag of United States of America image

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