I have a user with almost 7GB .ost file and as you can imagine when accessing e-mails is very time consuming process and on many occasions Outlook just freezes.
I want to archive some of his e-mails older than a certain date. but when I choose to archive up to a certain date the archive process does not include the inbox many sub-folders and does not even include e-mails prior to the date I have set all e-mails to be archived. Why could that be?
Can you help showing me how to correctly archive old e-mail messages in a manner that preserve their current folder structure within the original inbox.