troubleshooting Question

Bitlocker key requested when a USB drive is left inserted at boot

Avatar of jackbenson
jackbensonFlag for United Kingdom of Great Britain and Northern Ireland asked on
EncryptionWindows 8Dell
5 Comments1 Solution591 ViewsLast Modified:
Hi,

I have a new Dell M3800 laptop (with Windows 8.1 Update 1) that has a TPM chip.

I have enabled bitlocker - and it boots fine when there is no USB stick inserted at boot.

for some reason, if I leave a USB stick inserted, at boot I am asked to enter the bitlocker key.

is there any way to stop this happening?

thanks

jack
ASKER CERTIFIED SOLUTION
Wilder_Admin

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