floyd197
asked on
IB.ADNXS.com pop ups in AOL Constantly
Have a few computers using aol that are are experiencing pop ups and adverts from adnxs.com. This
is happening almost every time a user in Aol opens emails etc. Have thrown every program I can think
of to try and remove it, but it is still doing the same thing. Anyone had this speciffically to Aol? and can
it even be removed.
Thanks in advance.
is happening almost every time a user in Aol opens emails etc. Have thrown every program I can think
of to try and remove it, but it is still doing the same thing. Anyone had this speciffically to Aol? and can
it even be removed.
Thanks in advance.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
I'd love a screenshot as it's possible this isn't even malware related. But certainly work through those, but if you see anything in the rootkit tools that you don't 100% understand, come back here with it rather than doing anything - GMER particularly can really break your computer ;)
ASKER
Will do, as soon as. Basically in Aol when you click on read mail you will get lots of pages of pop ups
with ib.adnxs. As soon as you close these down they will appear again.
with ib.adnxs. As soon as you close these down they will appear again.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Hi. Don't think aol.careerbuilder is installed - not entirely sure what that is. Tried adw cleaner but it doesn't seem to
finish or do anything.
Thanks
finish or do anything.
Thanks
My suggestions stand exactly as per the first post; run the tools I linked, take a screenshot of the popup so we know what we're dealing with (I don't have a very vivid imagination) and let us see the logfiles from the programs you have run.
floyd197--
aol.careerbuilder
http://aol.careerbuilder.com/jobseeker/jobs/jobresults.aspx
How to remove
http://malwaretips.com/blogs/aol-careerbuilder-virus-removal/
aol.careerbuilder
http://aol.careerbuilder.com/jobseeker/jobs/jobresults.aspx
How to remove
http://malwaretips.com/blogs/aol-careerbuilder-virus-removal/
ASKER
Thanks followed the steps. It is a bit better now but some users are still experiencing pop ups. For the moment
switched to using AOL through ie instead of the program.
switched to using AOL through ie instead of the program.
ASKER
name escapes me at the minute.