A couple of weeks ago I set up a client with a Gmail account from AOL. I imported his mail and contacts (however had to redo his contact list...not imported correctly), set up "Send mail as:" added his AOL account and specified that it reply form the same address the message wast sent to and set it up to check mail from other accounts (using POP3). I also enabled IMAP so that his email would sync with all his devices (Desktop computer, iPhone and iPad).
Everything went smoothly except that occasionally when he forwards an email he will get it bounced back from one of his contacts email servers -
Delivery to the following recipient failed permanently - Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain
- AOL, Comcast, etc and refers to DMARC policy.
A forward has also been rejected even to me saying:
Delivery to the following recipient failed permanently:
margaret@boulderpcserXXXXX.com (changed my email address)
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain boulderpcserXXXXX.com by aspmx.l.google.com. [2607:f8b0:4001:c05::1b].
The error that the other server returned was:
550-5.7.1 Unauthenticated email from aol.com is not accepted due to domain's
550-5.7.1 DMARC policy. Please contact administrator of aol.com domain if this
550-5.7.1 was a legitimate mail. Please visit
550-5.7.1 http://support.google.com/mail/answer/2451690 to learn about DMARC
550 5.7.1 initiative. e3si1357105igl.1 - gsmtp
I double checked his Google settings and the only thing I could come up with to change was to enable "POP Download". We have not tested to see if this was the issue or not.
I have never had this happen while using Gmail and appreciate your assistance!