Last year, I bought a refurbished laptop. It has given me nothing but grief from keys falling off the keyboard out of the carton, to an assortment of various annoyances requiring repairs in the shop several times. I was smart enough to get an extended warranty (the store's) for a year, and they have agreed to let me return it, pay a little more, and get a NEW computer of my choice because they agree this one is simply a piece of crap.
What I need to do is to save MY stuff from the computer I'll be returning to put it onto the replacement I will get. I know this probably sounds ultra simple, but I'm just not sure about what to do.
I have a copy of NTI Backup Now EZ on a large external drive with 3TB worth of space, more than enough, but the options for saving (or "backing up", I guess is the correct term) seem too simple. Obviously I'm not interested in saving specific computer system files and such. One of my main concerns is saving programs I have bought and installed which I'm pretty sure have also installed anti-copy or anti-theft coding that I'm fearful will not let me move them without a lot of grief ,such as corresponding back and forth with the sellers.
Also, I have MailWasher installed and am using Thunderbird and want to save all the files (emails, obviously) and make a simple move if such is possible to the new machine.
Rather than guess, I thought it best to see what the experts who have been there and done that say.
By the way, the computer that I'll be returning is running windows 8.1 and I intend to use Windows 7 on the one that will replace it, if that makes any difference. I am not running or have bought any programs that are required to use Win 8, so that's not an issue.
Thanks in advance for your time and help.