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Microsoft Exchange Installation Error  at step 14 out of 18 Mailbox Role: Mailbox Service

Last Modified: 2014-09-21
Migrating from a SBS 2008 Exchange physical Server to Hyper-V Win Server 2012 R2 with Exchange 2013.

 AD Prep completed.

 Initially I used the Exchange 2013 Download link from Volume Licensing, Had multiple issues. Destroyed the VM and created new VM, same setup but using CU5. Then Encountered Certificate issues resulting in ECP blank screen after login. To resolve this Microsoft recommended CU6 http://support.microsoft.com/kb/2971270 release date 26/8.

 Now at installation point 14 out of 18 Mailbox Role: Mailbox Service I have the following error:

 The following error was generated when "$error.Clear();
           if (!$RoleIsDatacenter -and !$RoleIsDatacenterDedicated)
           $arbUsers = @(get-user -Filter {lastname -eq "MSExchApproval 1f05a927-3be2-4fb9-aa03-b59fe3b56f4c"} -IgnoreDefaultScope -ResultSize 1);
           if ($arbUsers.Length -ne 0)
           $mbxname = $arbUsers[0].name;
           $mbxs = @( get-mailbox -arbitration -Filter {name -eq $mbxname} -IgnoreDefaultScope -resultSize 1 );
           if ( $mbxs.length -eq 0)
           $dbs = @(get-MailboxDatabase -Server:$RoleFqdnOrName -DomainController $RoleDomainController);
           if ($dbs.Length -ne 0)
           enable-mailbox -Arbitration -identity $arbUsers[0] -database $dbs[0].Identity;
         " was run: "Microsoft.Exchange.Management.Tasks.RecipientTaskException: The user's Active Directory account must be logon-disabled for linked, shared, or resource mailbox.
    at Microsoft.Exchange.Configuration.Tasks.Task.ThrowError(Exception exception, ErrorCategory errorCategory, Object target, String helpUrl)
    at Microsoft.Exchange.Configuration.Tasks.Task.WriteError(Exception exception, ErrorCategory category, Object target)
    at Microsoft.Exchange.Management.RecipientTasks.EnableMailbox.PrepareRecipientObject(ADUser& user)
    at Microsoft.Exchange.Management.RecipientTasks.EnableRecipientObjectTask`2.PrepareDataObject()
    at Microsoft.Exchange.Configuration.Tasks.SetTaskBase`1.InternalValidate()
    at Microsoft.Exchange.Configuration.Tasks.RecipientObjectActionTask`2.InternalValidate()
    at Microsoft.Exchange.Management.RecipientTasks.EnableMailbox.InternalValidate()
    at Microsoft.Exchange.Configuration.Tasks.Task.<ProcessRecord>b__b()
    at Microsoft.Exchange.Configuration.Tasks.Task.InvokeRetryableFunc(String funcName, Action func, Boolean terminatePipelineIfFailed)".

 I have a feeling that the initial failed and destroyed Exchange box may be a contributing factor but that might be a red herring as have removed all evidence via ADSIEdit.

 Does anyone have any thoughts?
Watch Question

Jian An LimSolutions Architect
Top Expert 2016

my wild guess is the arbiration mailbox has not been deleted.

goto adsiedit.msc and search for



Sorry, are you saying that I should delete them?
Jian An LimSolutions Architect
Top Expert 2016

can you find them?
if my memory serve me right, arbitration mailbox is only available after exchange 2010
exchange 2007 do not have such concept.
This one is on us!
(Get your first solution completely free - no credit card required)
Jian An LimSolutions Architect
Top Expert 2016

do you mind to share how this been solved?



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