We have four HP 401m printers, 2 at each location. For some reason only one location will not always properly print the barcode.
We are using Citrix to connect to the database that has the reports with the barcode font. The font is installed on the Citrix server.
We are also using a PrintServer at both locations. I was wondering if the barcode font needs to be installed on the print server?
I was also wondering if installing the barcode font to the printer might help.
At the location that is intermittent, I had them print from two other computers to a different print and both printed fine. Hence my suspicion that it it printer related.
Any help will be appreciated.