asked on

Exchange 2010 on SBS Cannot Send

Have a new MPS cPanel server with ViaVerio. Previously had a VPS3 Freebsd server.

Using Pop3 connector we just pointed our user to the domain, with email address and password. Worked fine.

Now after moving to the new MPS host Pop3 connector fails to connect to the new email server. Error is Authentication failed error: 0x800ccc90 ("ixp_e_pop3_response_error") at d:\wssg_srv\sbs_sbs7\sbs\srs\messaging\pop3\ixppop3.com:526
Then
The credentials provided by for user account' 'xxxx' on the server are incorrect.

They are not incorrect.

Member_2_6515809

Let's clarify a few things.

Do you have a single catch-all mailbox in cPanel, or a mailbox for each user?

You're trying to set up the Microsoft Small Business POP3 Connector to retrieve emails from this/these account[s]?

In cPanel, under "Email Accounts", you should be able to select "More" --> "Configure email client" for the account in question:

This will take you to a page with all the account details you require:

Compare this to the configuration page on the Windows SBS pop3 Connector, or post screenshots of both, and we can figure out where the differences are.

ASKER CERTIFIED SOLUTION

bborner

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

bborner

ASKER

The resolution involved Microsoft Critical support and the technical staff from Verio web hosting