troubleshooting Question

Nortons firewall issue

Avatar of Reece
ReeceFlag for Australia asked on
Software FirewallsAnti-Virus AppsWindows Networking
5 Comments2 Solutions308 ViewsLast Modified:
Hi all - I'm experiencing a strange issue with Symantec's Nortons Intenet Security in that an application that I've created both .exe and TCP/UDP port allowance rules for is still being blocked.

But it's only blocked on first run/instance after connecting to a VPN.

If the Smart Firewall is disabled (for 15 mins or however long), then the application being blocked is opened, it will connect and work fine.  I can enable the firewall and it still works fine.
I can exit the application and run it again and it STILL works fine while the firewall is on.

It only seems to be after the computer connects to the VPN for the first time each day that Nortons' Smart Firewall needs to be temporarily disabled.

Any suggestions on how I might fix it?
ICT Consultant

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