I have a user who opens a shared mailbox. Within the mailbox was a folder called 'Actioned'.
This folder has disappeared BUT they can right-click the file and move to 'Actioned'. To test this I sent them an email with the subject 'qqqqqq' they right clicked and moved to the folder. Then I tried a search (all outlook items) for 'qqqqqq' and there were no results! Does anyone know where the folder is?