This is using Storagecraft shadow protect 5.1.5 on MS Windows server 2012 r2. The scheduled backup jobs are running fine. However, when I select "explore backup" on one of the backup image, and follow the procedure and I was stunned by an error message:
The mount driver is not currently installed.
Install the mount driver and then retry this operation.
What's went wrong, and how should i solve this problem?