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iPads for school

The principal of our school handed out 20 or so iPads to the teachers.
One teacher, that we know of, protected hers with iCloud.
The teacher then quit... leaving the iPad behind.
No one can get into the iPad as we don't know the passcode or the Apple credentials used.

How do we avoid this in the future?  I'm thinking that we should collect all the iPads and use our own Apple ID?
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classnet
Asked:
classnet
1 Solution
 
Brad GrouxCommented:
The best bet would be to just wipe the iPad utilizing iTunes (plug the device into a PC or Mac with iTunes). You'd probably want to wipe it to refresh it to begin with. There are iOS device management toolsets you can utilize as well to automate these sorts of processes - some even allow you to disable iCloud integration (for security and privacy purposes).

Examples:
http://www.apple.com/iphone/business/it/management.html
http://www.symantec.com/mobile-management
http://www.jamfsoftware.com/solutions/
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classnetAuthor Commented:
It was wiped... now prompts for the Apple ID...
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Joshua GrantomSenior EngineerCommented:
classnet, you will need to call apple and get them to service it to remove it or get in touch with the teacher to get her to come in and unlock it.

To prevent in the future, an MDM software will definitely be necessary as Brad suggested above.

Here are some others

http://www.maas360.com/
http://www.unwireddevicelink.com/
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classnetAuthor Commented:
Thanks for the links
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arpitbhargavaCommented:
Also, you can use apple configurator to restrict the iPads. Create a profile in AC and deploy it to all the iPads. If students locks the iPad bring it back to the office, connect to the Apple configurator it will sync the settings back to the iPad.


Apple configurator version which is available at the moment is compatible with OSX 10.10. So you will have to upgrade your Mac OS to 10.10 before installing Apple Configurator.


Arpit
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