I have a laptop which is fully configured for our business consulting/accounting firm...Windows 7 Ultimate, Bitlocker encrypted with PIN, Office 2010, Drop/Box.net, Skype, etc.
My user has ordered a larger SSD hard drive. It is easy enough, given the tools/disks/etc to completely reinstall the operating system and apps and then configure programs and sign-ins etc. In theory, we should be able to image/copy the current drive contents to the new drive and proceed without going the "bare metal" route. But I haven't always had the best luck with imaging one drive to another. And my user is remote...smart and somewhat tech savvy, but this isn't necessarily in their wheelhouse.
Any advice, on apps or checklist or procedures to help get this user onto a new hard drive?