change email password exchange 2010

I have taken over the position of an IT manager, he has setup up an exchange 2010 server environment with 2008 R2.  For security purposes I have to change password every three months.  I know how to change the password in the popcon connector but something is missing since I can send email's but not receive them.
Alexandre GaudetteAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

TropicalBoundCommented:
I don't understand.  Which password are you changing?

Can you not just change the password in Active Directory?
0
Alexandre GaudetteAuthor Commented:
Here is a copy of the instructions I was left with from the previous IT.
Change password guideline (quick overview)

Part 1
Generate a password list compatible with Primus password requirement

Part 2
Test each password separately to certify them against know bugs (special characters split) using the Primus testpw account and then modify them on the Primus account

Part 3
Modify the emails password inside de PopCon connector on the server

Part 4
Modify the send smtp connector inside Exchange 2010

Part 5
Modify the SMTP server configuration on the Xerox workcentre pro printer (192.168.1.60)

Part 6
Verify the password change on the popcon connector

Part 7
Modify this client sheet


I cannot do number 4 Modify the send smtp connectior inside Exchange 2010, so now my user can send email but not receive.
0
Alexandre GaudetteAuthor Commented:
Now I can send email but not receive them.
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

dan_blagutCommented:
Hello

When you cnage password you must doing on boths side: your side (Exchange "popcon" and Exchange Send connector) and partner server (aka Primus mail server).

I think you did 2 and 3 only.

Dan
0
Alexandre GaudetteAuthor Commented:
How do i change it in the send connectir
0
Rolf HasselbuschIT-ConsultantCommented:
From Technet:

On your Exchange Server...

Open Server Management. To open Server Management, click Start, and then click Server Management.
In the console tree, click Internet and E-mail.
In the details pane, click Change E-mail Password.
0
dan_blagutCommented:
if you can send email, you did it on the send connector
what you need to do is to change on the receive connector.
0
Alexandre GaudetteAuthor Commented:
I cannot find the receive connector attachmentDoc1.docx is a picture of my console in word
0
Rolf HasselbuschIT-ConsultantCommented:
The recieve connector in your case is "Popcon", this is a POP3-Connector for MS Exchange.
I worked with this product some years ago so i can only tell you from the past what to do.

Start Popcon from the start menu (the product is installed seperately and has ist own administrative gui.
You should see a list of defined mailboxes, when selecting a mailboxes properties you should be able to change the password(s)
0
dan_blagutCommented:
Microsoft sayd:
To open POP3 Connector Manager, click Start and then click Server Management. In the console tree, click Internet and E-mail. In the details pane, click Manage POP3 E-mail, and then click Open POP3 Connector Manager
0
Alexandre GaudetteAuthor Commented:
This is getting very confusing, to my knowledge pop is used to send email.  I have no problems sending emails i'm having problems receiving emails.  I cannot identify where is my smtp connector on my server.  When i open the exchange console their is no where I can reset the password on the clients
0
Rolf HasselbuschIT-ConsultantCommented:
Hey geekinblack,

SMTP is the Simple Mail Transport Protocol for sending mails
POP is the Post Office Protocoll to recieve mails

Due to the description of your colleague you use "PopCon" as your POP-Connector (http://www.servolutions.com/popconpro.htm)

You have to change the settings in PopCon if you have problems with recieving mails, you can look at the documentation on the website i've linked for further assistance.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Rolf HasselbuschIT-ConsultantCommented:
Look for "Individual accounts settings" under this link:

PopCon Support
0
Alexandre GaudetteAuthor Commented:
Thanks so if I understand there is nothing to change on smtp?
0
Rolf HasselbuschIT-ConsultantCommented:
Yes, thats right as long as sending mails is working fine.
0
Alexandre GaudetteAuthor Commented:
Thanks again
0
Alexandre GaudetteAuthor Commented:
Sorry guys still have a problem, I change the active directory password now my users cannot connect to exchange.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Email Servers

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.