my iphone messages keep deleting upon reboot

i have the 5s running 7.1.2 and everytime i reboot my device all of my messages that i sent/received is deleted...

any idea what could cause this???
brian ramdhaniCT Technician Asked:
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Brad GrouxSenior Manager (Wintel Engineering)Commented:
Verify that your iPhone isn't out of storage. What is probably happening is your storage is full on your phone and it is saving recent messages in memory.
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brian ramdhaniCT Technician Author Commented:
I have 10 gigs available
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brian ramdhaniCT Technician Author Commented:
i factory restored it
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brian ramdhaniCT Technician Author Commented:
nothing else worked
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