Solved

Messages stuck in Outbox

Posted on 2014-09-03
7
58 Views
Last Modified: 2016-06-03
Hi there,

Environment is Exchange 2013 CU2 and Office Outlook 2013 latest patches.
Primary mailbox is the users one, connected in online mode.
I added a shared mailbox as a new mailbox inside this profile. (i did not attach it to the users mailbox)
It is a seperate second exchange mailbox next to the users one.
The user has "Full Access" and "Send-As" rights on this shared mailbox.

Now afer some time the users gets an error when sending emails from that shared mailbox.
The error is 0x8004010F and is mostly related to pst issues and offline/cache-mode.
And suddenly later or maybe after restart of Outlook the messages are sent.

What i had to achieve with this configuration, is that the user is able to send emails from this mailbox and all the processed items have to stay inside the shared mailbox.
"DelegateSentItemsStyle" and "Get-MailboxSentItemsConfiguration" is not part of Outlook or Exchange 2013 anymore as it seems.

Does anyone had this problem before or has any idea how to workaround this?

Regards,
Simon
0
Comment
Question by:Psymonious
  • 3
  • 3
7 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 40301460
First - CU2 is no longer supported.
You need to keep up to date. The earliest you can be now is SP1, so I would recommend that you upgrade to Exchange 2013 SP1 first and see if the problems continue.

Simon.
0
 
LVL 1

Author Comment

by:Psymonious
ID: 40302745
I know that CU2 is no longer supported, but there are some dependencies that do not allow me to upgrade at the moment. I hope i can soon upgrade to CU6.

But in general, would you choose the same configuration to achieve this or have you any other suggestion?
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 40305399
The configuration you have posted is what I would do. There aren't any other options.
However as for further troubleshooting, I wouldn't even bother until the server is up to date, at least on SP1. Many people, myself included, don't even consider Exchange 2013 close to production ready until SP1.

Simon.
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 1

Author Comment

by:Psymonious
ID: 40316279
I will review this behaviour after i upgraded to CU6 within the next 1-2 weeks and come back to this discussion.

Thank you so far.
0
 
LVL 1

Author Comment

by:Psymonious
ID: 40446741
We finally updated our Exchange Server and Cilents to latest patchlevel.
Sadly we still have that weird issue with messages stuck in Outbox.

Any additional ideas how we can analyze/fix it?
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 40452063
Messages stuck in the Outbox are usually an indication of a problem with the Transport Service. Lack of disk space, AV scanning something it shouldn't be etc.

Simon.
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question