Solved

mail merge with Word 2013 won't send html emails

Posted on 2014-09-03
1
1,980 Views
Last Modified: 2014-09-22
I have one user who is having issues when trying to send HTML email messages with Word 2013 mail merge.
We have outlook 2013 installed and Exchange 2010 on the back end.
Another use is able to send HTML mail merge messages without problems.
Plain text messages do get sent without issue, except that you must click allow for each message to be sent.
I feel like I"m missing something in the settings somewhere...
0
Comment
Question by:MBisch
1 Comment
 
LVL 3

Accepted Solution

by:
Computer Guy earned 500 total points
ID: 40304408
Personally, I use MAPILab Mail Merge addon for Word. I love it and may solve your problem.

To solve your issue, is the user that is having issues, have HTML email enabled by default in the Outlook options?
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
how to add IIS SMTP to handle application/Scanner relays into office 365.

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question