mail merge with Word 2013 won't send html emails

I have one user who is having issues when trying to send HTML email messages with Word 2013 mail merge.
We have outlook 2013 installed and Exchange 2010 on the back end.
Another use is able to send HTML mail merge messages without problems.
Plain text messages do get sent without issue, except that you must click allow for each message to be sent.
I feel like I"m missing something in the settings somewhere...
MBischAsked:
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Computer GuyCommented:
Personally, I use MAPILab Mail Merge addon for Word. I love it and may solve your problem.

To solve your issue, is the user that is having issues, have HTML email enabled by default in the Outlook options?
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