Solved

Windows 8 installation missing driver

Posted on 2014-09-03
13
1,001 Views
Last Modified: 2014-09-12
I purchased a new laptop (Lenovo Z710). It came with a hard drive and Windows 8 installed.
I replaced the drive with a new 256 GB SSD, and I have a Windows 8 USB bootable stick, but when I do an installation, I get a missing driver error (I will attach a screen shot).
The new SSD is seen by the BIOS.
The new SSD is also seen by Windows 7 installation. In fact, I installed Windows 7 first, but then decided to install Windows 8.
I did a few troubleshooting steps, including formatting, initializing, cleaning via diskpart, creating a partition (and setting the partition as active), but Windows 8 installer still doesn't seem the SSD!
Thanks.
0
Comment
Question by:cdesk458
13 Comments
 
LVL 37

Expert Comment

by:Neil Russell
ID: 40302011
If windows 8 came preinstalled then you should have created a set of recovery media from that installation. If you still have the old disc then replace it and create recovery media.

See http://support.lenovo.com/us/en/documents/ht076024
0
 

Author Comment

by:cdesk458
ID: 40302034
Thanks Neilsr. I would like to install Windows 8 Enterprise, but the laptop doesn't come with it. If I cannot get Enterprise to install, then I can perform the steps in your link.
0
 
LVL 37

Expert Comment

by:Neil Russell
ID: 40302037
You can not install enterprise unless you have a license for it of course. And a valid KEY to install it with.
If you do then contact Lenovo support and ask for support, they are quite good.
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 

Author Comment

by:cdesk458
ID: 40302070
Thanks, I always hesitate to call support in general, because it's so useless.
And yes, I have a valid key for Windows 8 because we BOUGHT IT :)
0
 
LVL 37

Expert Comment

by:Neil Russell
ID: 40302079
You bought Enterprise separately then?
0
 

Author Comment

by:cdesk458
ID: 40302111
Yes
0
 
LVL 37

Expert Comment

by:Neil Russell
ID: 40302124
They should get you going then no problem.
0
 
LVL 88

Accepted Solution

by:
rindi earned 125 total points
ID: 40302132
Download the drivers for that PC from the lenovo site. The Disk controller's drivers are the important ones. If necessary extract it from the zip or exe file, then put them on a USB stick. After that, when you get to the point where you select installation destination, load the driver, and after that do a refresh. Then you should be able to install the OS as the disk should become available.
0
 
LVL 54

Assisted Solution

by:McKnife
McKnife earned 125 total points
ID: 40302312
Three possible ways:
-get the drivers from Lenovo (best)
-install 8.1 right away (your contract will offer both, 8.1 and 8), maybe 8.1 sees it.
-install 7 enterprise and do an inplace upgrade to 8 (drivers are kept, then9
0
 
LVL 10

Expert Comment

by:10023
ID: 40302663
Three possibilities:)
get the screen shot.....
0
 
LVL 92

Assisted Solution

by:nobus
nobus earned 125 total points
ID: 40302820
i suppose your USB stick is connected directly to an USB 2  port?
try also all other USB  PORTS
i had that problem when installing from an usb stick, connected to an USB hub; by connecting it directly to the back usb ports - it worked fine!
0
 
LVL 46

Assisted Solution

by:noxcho
noxcho earned 125 total points
ID: 40302854
What HDD mode is used in BIOS? Is it UEFI or legacy BIOS?
0
 

Author Comment

by:cdesk458
ID: 40319462
Thank you everyone for advice. I updated the disk controller drivers (actually someone else helped me). But I think what did it for me was setting the be Legacy boot, and also an option in the BIOS to set USB operation to Auto. Idk how that helps, but the boot USB recognized the ssd right away after that.
Thanks.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

With Windows evolving further, the built-in protective mechanisms get better and better. Still, Microsoft is not very good at introducing those to the technical community. This article is about a new bitlocker functionality that could revolutionize …
When we purchase storage, we typically are advertised storage of 500GB, 1TB, 2TB and so on. However, when you actually install it into your computer, your 500GB HDD will actually show up as 465GB. Why? It has to do with the way people and computers…
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question