Solved

IMAP Configuration - No Server Unavailable 15

Posted on 2014-09-03
7
1,400 Views
Last Modified: 2016-06-13
Hi,

I have exchange 2013 2 server's all in one role with DAG configured. I have a issue in configuring IMAP in outlook. Tried in 2007/2010/2013 outlook clients. While creating the account everything is fine in outlook, but when opening outlook, it just hangs and some time getting error unable to expand folders.

below error seen in exchange server


Task 'Synchronizing subscribed folders for eadmin@test.com.' reported error (0x8004DF00) : 'Outlook cannot synchronize subscribed folders for eadmin@test.com. Error: The server responded: 'Server Unavailable. 15'. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
0
Comment
Question by:kolathaya123
  • 4
  • 2
7 Comments
 

Author Comment

by:kolathaya123
ID: 40302817
attached error screen shot
imap.JPG
0
 
LVL 9

Expert Comment

by:Zacharia Kurian
ID: 40303132
Please Try  the followings;
A:

File > Account Settings > Select your IMAP account > Change > adjust the "Mail to keep offline" to "All", then check the result. If it works then follow the below ones.

B:
1) Go into the account settings of IMAP account. (Select the Email Account and go onto "Change...")
2) Then choose manual setup of the servers
3) Here go the last tab on the right, where you can also find the port configuration for the server (e.g. SSL,...)
4) here you will find the path to the IMAP folder empty
5) enter in this field "INBOX"
6) finish wizard.

Also it worth looking at the site below;

http://blogs.office.com/2012/10/18/the-new-imap-in-outlook-2013/
0
 

Author Comment

by:kolathaya123
ID: 40303290
No, still same. I am trying from outlook 2010
0
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 

Author Comment

by:kolathaya123
ID: 40308241
I can see the IMAP health showing unhealthy for some services. Pls find attached. How to resolve the issue
imap1.JPG
0
 
LVL 9

Expert Comment

by:Zacharia Kurian
ID: 40308325
did you try restarting the services and checked the IMAP health?

It is possible that your Autodiscover is not returning the correct settings.

Also In exchange 2013 you can't connect outlook direcly without a proxy server. You must use outlook anywhere and  it is default on in exchange 2013.
0
 

Accepted Solution

by:
kolathaya123 earned 0 total points
ID: 40311265
I resolved the issue.

"The SSL certificate binding done for "Exchange Backend" website is local SSL" I did 3rd party ssl binding to this website and it started working fine.

But before this binding as with 3rd party ssl itself, but we have some issue in outlook connectivity and MS support changed this to local certificate

thanks
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Exchange Server 2016 certifiate error 13 46
exchange2007 17 33
Office 365 - Setup shared mailbox to only accept emails from whitelist? 3 22
Exchange 2007 3 29
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now