Solved

IMAP Configuration - No Server Unavailable 15

Posted on 2014-09-03
7
1,200 Views
Last Modified: 2016-06-13
Hi,

I have exchange 2013 2 server's all in one role with DAG configured. I have a issue in configuring IMAP in outlook. Tried in 2007/2010/2013 outlook clients. While creating the account everything is fine in outlook, but when opening outlook, it just hangs and some time getting error unable to expand folders.

below error seen in exchange server


Task 'Synchronizing subscribed folders for eadmin@test.com.' reported error (0x8004DF00) : 'Outlook cannot synchronize subscribed folders for eadmin@test.com. Error: The server responded: 'Server Unavailable. 15'. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
0
Comment
Question by:kolathaya123
  • 4
  • 2
7 Comments
 

Author Comment

by:kolathaya123
Comment Utility
attached error screen shot
imap.JPG
0
 
LVL 9

Expert Comment

by:Zacharia Kurian
Comment Utility
Please Try  the followings;
A:

File > Account Settings > Select your IMAP account > Change > adjust the "Mail to keep offline" to "All", then check the result. If it works then follow the below ones.

B:
1) Go into the account settings of IMAP account. (Select the Email Account and go onto "Change...")
2) Then choose manual setup of the servers
3) Here go the last tab on the right, where you can also find the port configuration for the server (e.g. SSL,...)
4) here you will find the path to the IMAP folder empty
5) enter in this field "INBOX"
6) finish wizard.

Also it worth looking at the site below;

http://blogs.office.com/2012/10/18/the-new-imap-in-outlook-2013/
0
 

Author Comment

by:kolathaya123
Comment Utility
No, still same. I am trying from outlook 2010
0
How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

 

Author Comment

by:kolathaya123
Comment Utility
I can see the IMAP health showing unhealthy for some services. Pls find attached. How to resolve the issue
imap1.JPG
0
 
LVL 9

Expert Comment

by:Zacharia Kurian
Comment Utility
did you try restarting the services and checked the IMAP health?

It is possible that your Autodiscover is not returning the correct settings.

Also In exchange 2013 you can't connect outlook direcly without a proxy server. You must use outlook anywhere and  it is default on in exchange 2013.
0
 

Accepted Solution

by:
kolathaya123 earned 0 total points
Comment Utility
I resolved the issue.

"The SSL certificate binding done for "Exchange Backend" website is local SSL" I did 3rd party ssl binding to this website and it started working fine.

But before this binding as with 3rd party ssl itself, but we have some issue in outlook connectivity and MS support changed this to local certificate

thanks
0

Featured Post

Want to promote your upcoming event?

Attending an event? Speaking at a conference? Or exhibiting at a tradeshow? Easily inform your contacts by using a promotional banner in your email signature. This will ensure your organization’s most important contacts are in the know.

Join & Write a Comment

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now