blank desktop without icons

from a few days I have a problem with a user's remote desktop, the problem is that I do the logon (om the remote desktop) and I find the my desktop user completely empty !
The desktop is not locked because doing ctrl-alt-end I access the window with processes, users etc..but i have no icon on the desktop.
I tried to restart windows 2008, but nothing changes, all other users of remote desktop does not have this problem.
The version in use WIndows 2008 Std Edition R2 SP1 with all updates installed.
Who is Participating?
sasapixConnect With a Mentor Author Commented:
he problem was the presence of a trojan which is executable ygni.exe, I removed this file and now everything is ok
helpfinderIT ConsultantCommented:
what icons you expect should be there?
what if you create some icons on your desktop (e.g. shortcut to some app), log off and login again. Are the created icons on desktop or they disappear?
Pratik MakwanaData AnalystCommented:
Using a password-protected screen saver can also cause the screen to go blank. To avoid the issue, don't minimize the Remote Desktop Connection dialog box if you have a password-protected screen saver, or don't use a password-protected screen saver.


Try CTRL-ALT-END.  Then hit cancel, then close RDP.  Then re-open RDP and may be your desktop back
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sasapixAuthor Commented:
icons that for about one year every day I see after you log-on !  
Connections icon, "computer", and many other file on the desktop
helpfinderIT ConsultantCommented:
OK, I understand, but there is still possibility somebody who was working on that server (or remotely using UNC like \\server\c$\users\mike\desktop) could delete the icons. So if you do not see lost icons in the recycle bin, and on other hand if you do not have problem with disappearing icons e.g. after you log off\log in then probably there is no way how to help you to restore icons you had there and no way to troubleshoot the problem because there is not any.
At the blank desktop, press Ctrl-Shift-Esc.  This will open Task Manager.  Click File / New Task (Run...).  Enter explorer.exe and press OK.

Did the icons appear?
Seth SimmonsSr. Systems AdministratorCommented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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