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Print Jobs Not Showing in Queue From A PC Using MS Access

We have a network printer that doesn't show documents in the print queue on this one computer using Microsoft Access.
The other network printers show active print jobs in the queue when printing from Access.
If we print a test page from that printer the job shows up in the queue no problem.
I tried switching users but that didn't help.
The reason this is important is that this printer is a special label printer and there are times we may need to cancel a print job.  If the job doesn't show in the print queue, there is no (easy) way to cancel the job.
I checked macro security settings, etc but everything seems OK.
On all of the other Windows 7 computers the prints show in the queue no problem.
The print server is running Server 2003.
Any ideas what would cause this?
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Avatar of Jim Dettman (EE MVE)
Jim Dettman (EE MVE)
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The printer connections needed to be re-established within the reports in MS Access for whatever reason.
Thanks for your help!