Solved

Exchange 2013 Mailbox Issue

Posted on 2014-09-04
2
3,171 Views
Last Modified: 2014-10-16
Hi

I have an exchange 2013 server and have an issue where only one user seems to be affected.  When the user tries to connect via outlook they can't get connected to the server and when I try to login on OWA I get the following error:

X-OWA-Error: Microsoft.Exchange.Data.Storage.StorageTransientException
X-OWA-Version: 15.0.775.32

All other 80 odd users seem to be working fine.

Any help would be greatly appreciated.
0
Comment
Question by:bains1000
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 3

Expert Comment

by:Computer Guy
ID: 40304386
Perhaps its an AD issue:

Did you allow write access for the Exchange Servers group to the users AD security settings?
0
 
LVL 5

Accepted Solution

by:
nashim khan earned 500 total points
ID: 40305880
Hi,

Please look the below steps:-

To resolve this issue, please use the following steps:

1. By using the command “Get-MailboxStatistics -Identity AliasName |fl” obtain the following mailbox settings:

a. Database

b. MailboxGuid

c. ServerName

2. By using the command “Get-MailboxDatabase -Identity “DataBaseName” |fl” obtain the following database settings:

a. Guid

3. Launch the Registry editing tool (“Regedit”) in the Exchange 2010 server that hosting the user mailbox and navigate to:

“HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MSExchangeIS\%ServerName%”

4. Under the registry key (that was opened in step “3”), find the database GUID (that was obtained in step “2”, e.g. Private-dad6b75a-f6df-42c6-b1c4-8c63c5ef123f”, when the database GUID represent in the suffix behind the “Private-“.

5. Navigate to “QuarantinedMailboxes” registry key:

6. Find the relevant MailboxGuid (that was obtained in step “1”) and delete it.

7. On the Exchange server, restart the service “Microsoft Exchange Information Store”.

Or see the below link.

http://community.office365.com/en-us/f/158/t/224176.aspx
1

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
In-place Upgrading Dirsync to Azure AD Connect
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
Suggested Courses
Course of the Month5 days, 19 hours left to enroll

627 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question