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After upgrade to Exchange 2013, users cannot search beyond a month of emails?

Posted on 2014-09-04
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Last Modified: 2014-09-09
After upgrade, users cannot search the entirety of their mailboxes.
How can I rectify this?
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Question by:FlyboyExch60
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6 Comments
 
LVL 9

Expert Comment

by:MHMAdmins
ID: 40304155
My Guess would be because the index was removed from the old version of the exchange server which holds markers for the emails users are searching for. You may need to rebuild the index on the new server for it to pick up everything.
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Author Comment

by:FlyboyExch60
ID: 40304322
[PS] C:\Windows\system32>Test-exchangesearch

Database     Server       Mailbox      ResultFound SearchTime Error
                                                   InSeconds
--------     ------       -------      ----------- ---------- -----
Mailbox D... servernamehere... HealthMai... False       -1         Catalog state: Disabled.

How do I go about enabling this catalog state ?
0
 
LVL 9

Expert Comment

by:MHMAdmins
ID: 40304413
Try this: Run the following commands to stop and disable the Microsoft Exchange Search service.

Stop-Service MSExchangeFastSearch

Set-Service MSExchangeFastSearch -StartupType Disabled

Run the following commands to configure the Exchange Search service to start automatically and then start the service.

Set-Service MSExchangeFastSearch -StartupType Automatic

Start-Service MSExchangeFastSearch
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Author Comment

by:FlyboyExch60
ID: 40304671
Even after running the commands above the catalog state is still disabled.
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Accepted Solution

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FlyboyExch60 earned 0 total points
ID: 40305069
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Author Closing Comment

by:FlyboyExch60
ID: 40311586
Thanks to MHMAdmin for trying.
Indexer installs, by default disabled
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