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SBS 2011 WSUS not listing computers

Posted on 2014-09-04
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Last Modified: 2016-02-20
I have inherited the admin job of a SBS 2011 machine. After cleaning up a few things I am now in the process of setting up the built in WSUS, but when I go to SBS Console>Security>Updates>Change the software update settings, there are no computers present, not even the SBS itself. I have never actually used this console to control WSUS.. do I need to configure it first in the Administrative tools>WSUS?

Thanks for the help on what I am sure is a silly question\issue.
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Question by:RichardPhippen
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Hypercat (Deb) earned 500 total points
ID: 40304245
I would bypass the SBS console completely for this one and use the WSUS console directly.  There are certain things that definitely should be done through the SBS console, but this isn't one of them IMO.

First of all, make sure that the group policies are configured correctly for WSUS.  These are created automatically during the SBS install, linked directly at the domain level.  If you want all your computers (including any servers) to be updated automatically through WSUS, these default policies will work.  I would, however, check all the settings if you haven't already done so to make sure everything is configured the way you want it.  Also check the registry of at least one or two of your workstations to make sure the group policy is actually being applied properly.

When you open the WSUS console, if it's not connecting to the server, then you need to check that it's properly configured in IIS.   If you need any help with any of these details, post back with questions.

After that, if the workstations still aren't showing up in WSUS, they may have been imaged after an SUS ID was already assigned. In this case, what happens is that all of the workstations have the same SUS ID and only one or two of them will appear at a time in WSUS, and the ones that appear will keep switching.  This is easy to fix, but please check all the basics first and then post back with your results.
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by:RichardPhippen
ID: 40304258
Thank you for the info.. I will setup the normal WSUS then.
I am assuming then that the reason the workstations and server are not showing up is due to misconfiguration in the GPO? Assuming again that both the SBS Console and WSUS use the same GPO settings..
Are these two different "services" supplied by MS, or is the console view just a different way of viewing the same information?
Thanks
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by:Hypercat (Deb)
ID: 40304374
The console view is just a different way of viewing and managing the same information.  The Windows Update service and the website, storage of the update files, etc., work exactly the same way regardless of which tool you use to manage them.  I wouldn't assume that the reason it's not working is a GPO misconfiguration, but that would be one of the more likely scenarios, so it's the first thing to check.
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by:RichardPhippen
ID: 40304420
Answered my questions regarding SBS update console vs WSUS
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