Hi, the client has called twice within this week to discuss the mouse and keyboard not working. I've used LMI to remote in and disable/enable a USB with an exclamation in device manager to jump start the mouse/keyboard again. This Dell is probably out of the three year warranty period. I would like to perform some hardware diagnostics but I have to dispatch some tech to do it. Based on your experience, is this hardware failing?
Side note... where is the point scale for Experts Exchange? Did they remove it? THis is not worth 500 pts.