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Couldn't install Office 365 ProPlus with Office Deployment Tool

Posted on 2014-09-05
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Last Modified: 2014-09-21
I'm trying to install Office 365 Pro Plus via the Office Deployment Tool and while executing the program for install, i receive immediate the following error: "Couldn't install, We're sorry, we had a problem installing your Office program(s).
I modified the configuration.xml file with the following options:

<Configuration>

  <Add SourcePath="\\ServerName\ClientApps\Office365\" OfficeClientEdition="32" >
    <Product ID="O365ProPlusRetail">
      <Language ID="nl-nl" />
    </Product>
    </Add>
   <Property Name="SharedComputerLicensing" Value="1" />
   <Logging Level="Standard" Path"%temp%" />
</Configuration>

And i use the following command: (in a batch file) setup.exe /configure configuration.xml

I have tried it to install from the network and from the local computer, nothing works.

In the logfile i see the following error message:
09/05/2014 11:41:24.353      SETUP (0x1ab8)      0xfdc            Click-To-Run      ambbl      Unexpected      ConfigureUpdatesSettings::HandleStateAction: OException has occured while trying to launch uninstallation UnexpectedError (ConfigureUpdatesSettings::HandleStateAction Unable to find a client installed at: C:\Program Files\Microsoft Office 15\ClientX64).      

Am i missing something?
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Question by:edwindb76
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Expert Comment

by:Vasil Michev (MVP)
ID: 40306375
Check the first line of the log file, the exact CMDLINE that was run. Something is not correct there.
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Accepted Solution

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edwindb76 earned 0 total points
ID: 40309916
The CMDLINE is OK. When placing the installation files locally on the target computer and a change in the configuration.xml, the installation runs fine. In an other forum, someone said that probably not all files are downloaded that causes the error. So i tried to download the files again (from the client to the server) and started the setup again. Now everything works fine!
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Author Closing Comment

by:edwindb76
ID: 40335072
Found answer somewhere else.
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