Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Couldn't install Office 365 ProPlus with Office Deployment Tool

Posted on 2014-09-05
3
Medium Priority
?
3,977 Views
Last Modified: 2014-09-21
I'm trying to install Office 365 Pro Plus via the Office Deployment Tool and while executing the program for install, i receive immediate the following error: "Couldn't install, We're sorry, we had a problem installing your Office program(s).
I modified the configuration.xml file with the following options:

<Configuration>

  <Add SourcePath="\\ServerName\ClientApps\Office365\" OfficeClientEdition="32" >
    <Product ID="O365ProPlusRetail">
      <Language ID="nl-nl" />
    </Product>
    </Add>
   <Property Name="SharedComputerLicensing" Value="1" />
   <Logging Level="Standard" Path"%temp%" />
</Configuration>

And i use the following command: (in a batch file) setup.exe /configure configuration.xml

I have tried it to install from the network and from the local computer, nothing works.

In the logfile i see the following error message:
09/05/2014 11:41:24.353      SETUP (0x1ab8)      0xfdc            Click-To-Run      ambbl      Unexpected      ConfigureUpdatesSettings::HandleStateAction: OException has occured while trying to launch uninstallation UnexpectedError (ConfigureUpdatesSettings::HandleStateAction Unable to find a client installed at: C:\Program Files\Microsoft Office 15\ClientX64).      

Am i missing something?
0
Comment
Question by:edwindb76
  • 2
3 Comments
 
LVL 44

Expert Comment

by:Vasil Michev (MVP)
ID: 40306375
Check the first line of the log file, the exact CMDLINE that was run. Something is not correct there.
0
 

Accepted Solution

by:
edwindb76 earned 0 total points
ID: 40309916
The CMDLINE is OK. When placing the installation files locally on the target computer and a change in the configuration.xml, the installation runs fine. In an other forum, someone said that probably not all files are downloaded that causes the error. So i tried to download the files again (from the client to the server) and started the setup again. Now everything works fine!
0
 

Author Closing Comment

by:edwindb76
ID: 40335072
Found answer somewhere else.
0

Featured Post

Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In-place Upgrading Dirsync to Azure AD Connect
If something goes wrong with Exchange, your IT resources are in trouble.All Exchange server migration processes are not designed to be identical and though migrating email from on-premises Exchange mailbox to Cloud’s Office 365 is relatively simple…
In this video I am going to show you how to back up and restore Office 365 mailboxes using CodeTwo Backup for Office 365. Learn more about the tool used in this video here: http://www.codetwo.com/backup-for-office-365/ (http://www.codetwo.com/ba…
Visualize your data even better in Access queries. Given a date and a value, this lesson shows how to compare that value with the previous value, calculate the difference, and display a circle if the value is the same, an up triangle if it increased…

926 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question