Solved

file attachment keeps bouncing back

Posted on 2014-09-05
2
114 Views
Last Modified: 2014-09-17
Hi

Simply one exchange site is sending in one direction an attachment file 7 MB size and another site is able is able to receive it but when the other site send back the same file to the first site it keeps bouncing back.

Obviously it is something to do with size limit although I am yet to receive a copy of the bouncing e-mail.

I have not touched Exchange 2013 before but can anyone tell me please how to increase the size for incoming files for the Exchange organisation?


Thanks
0
Comment
Question by:Mustafa Osman
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 40306135
There are a lot of places where the attachment size has to be set.
This TechNet article outlines them all:
http://technet.microsoft.com/en-gb/library/bb124345(v=exchg.150).aspx

However by default, Exchange should allow a 10mb attachment. Even with encoding overhead a 7mb attachment should go through fine, so I think the problem is most likely not the size of the attachment.

You need the bounce message before you make any changes.

Simon.
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question