Solved

file attachment keeps bouncing back

Posted on 2014-09-05
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Last Modified: 2014-09-17
Hi

Simply one exchange site is sending in one direction an attachment file 7 MB size and another site is able is able to receive it but when the other site send back the same file to the first site it keeps bouncing back.

Obviously it is something to do with size limit although I am yet to receive a copy of the bouncing e-mail.

I have not touched Exchange 2013 before but can anyone tell me please how to increase the size for incoming files for the Exchange organisation?


Thanks
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Question by:Mustafa Osman
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Simon Butler (Sembee) earned 500 total points
ID: 40306135
There are a lot of places where the attachment size has to be set.
This TechNet article outlines them all:
http://technet.microsoft.com/en-gb/library/bb124345(v=exchg.150).aspx

However by default, Exchange should allow a 10mb attachment. Even with encoding overhead a 7mb attachment should go through fine, so I think the problem is most likely not the size of the attachment.

You need the bounce message before you make any changes.

Simon.
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