Solved

Can't open Filemaker Server 12 Start page

Posted on 2014-09-05
1
568 Views
Last Modified: 2014-09-09
We have a dedicated server running filemaker server 12. We originally could, but can no longer open the start page to manage our database files. When you try to open the page you get a link that says " The File Maker Server Administration Console requires Java 6 or later" and then it gives you a link to the Java installer page. We have worked thru all the Java stuff and we are running the currently suggested version 7.67 build. Everything seems to test out correctly related to Java itself. But we still can not open the start page. We have cleared the Java cache, and we have set up the security exception in the java console.  On the server, Windows 2008 R2, in the event viewer we are getting event id: 2268 and 2274 now. We have uninstalled and reinstalled Java as suggested by others.  Any suggestions would be greatly appreciated.
0
Comment
Question by:holcomb_frank
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 25

Accepted Solution

by:
Will Loving earned 500 total points
ID: 40305845
Most problems I've seen with this are related to Java so I'm going to suggest that you do the following in this order (assuming you haven't already tried this).

Uninstall Java
Uninstall FileMaker Server
restart the computer
Re-install FileMaker Server (it will install Java for you as part of the install)
Update FileMaker Server 12 to the most recent version 12.0v5 (it may update Java for you)
Do not let Java auto-update until you've confirmed that the default install works

In fact, I would actually start with checking to see that you have the 12.0v5 update installed because it is related to Java.

Thankfully, the FileMaker Server 13 Admin Console has been re-written in HTML5 and to no longer need Java.
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Conversion Steps for merging and consolidating separate Filemaker files The following is a step-by-step guide for the process of consolidating two or more FileMaker files (version 7 and later) into a single file with multiple tables. Sometimes th…
Having just upgraded from Filemaker 11 to Filemaker 12 over the weekend, we thought we would add some tips for others making the same move.  In general, our installation went without incident. Please note that this is not a replacement for Chapter 5…
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question