Windows 8 getting to safe mode
Posted on 2014-09-05
Customer forgot their password to Windows 8. Their Toshiba computer has no CD drive, no Windows 8 disk. I can't get to safe mode. Have taken the hard drive out and put in a non UEFI computer and booted from the Linux (Peter Nordahl) password reset disk, but it won't work because Windows is in an "unclean" state and needs fully shut down before it can access where it needs to access to change the password. Obviously since we can't get in normally because of the forgotten password, and can't get to safe mode to fully shut down, we are at a loss as to how to proceed.