Solved

Phone System integration?

Posted on 2014-09-05
3
330 Views
Last Modified: 2014-09-11
Is there a way to link or integrate 2 separate phone systems? I have Shoretel phones with a Shoretel server in one office, and Cisco phones in the other. My goal is to make it so that any phone is reachable by just their extension, no matter which office is called...
0
Comment
Question by:nawright16
3 Comments
 
LVL 12

Expert Comment

by:Bryant Schaper
ID: 40306345
Yes, you will have to establish SIP trunks between the two devices, and associate dialing plans with the trunks.

We did this with Vertical Waves and Cisco CUCM
0
 
LVL 20

Accepted Solution

by:
José Méndez earned 500 total points
ID: 40307009
This completely possible and very easy. In CUCM you just configure Route Patterns like "2XXX", so you know everything in the 2XXX range goes through a SIP trunk or an H.323 trunk or a to a MGCP gateway that could possible connect both PBXs. CUCM then sends the called number as 2345 for example, and the Shoretel receives that as the called number. SOmething similar should be possible the other way around.

Make sure that for inbound calls through the SIP trunk in CUCM, you have a Calling Search Space that will allow acess to the CUCM extensions/partitions.

Is this a setup you are currently working on? I may guide you through if you need.
0
 

Author Comment

by:nawright16
ID: 40309782
I will be working on it this week, maybe next. Is there a setup manual or step-by-step guide you could point me to?
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
SD - WAN 2 44
How to make my old USB printer wireless? 71 154
network error 8 35
Filter IP range with PowerShell 1 27
Don’t let your business fall victim to the coming apocalypse – use our Survival Guide for the Fax Apocalypse to identify the risks and signs of zombie fax activities at your business.
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now