DDN saving problem from MS Office apps
Posted on 2014-09-05
We have a network share on DDN hardware and we have a reproducible problem where users can't save from within MS Office apps to the share, while they can save from windows explorer or file explorer. Some of our users use the MSO save or open dialog boxes to move files around, but they can no no longer do this with the DDN share. We had a share on a windows 2003 R2 server that worked fine. Users are using their Active Directory credentials to authenticate against the share.
This happens on windows computers using windows xp/7/8.x.
I am not the admin of the share equipment, but I will get more information about it. The admins are currently speaking with the vendors to try to fix the problem, but is there another solution? Why us this happening in the first place?
All of my users who are experiencing this authenticate against another DC before having the share mapped.