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Windows Server 2012 - Hyper-v Not working after Windows Update

Posted on 2014-09-05
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Last Modified: 2014-11-12
Hi everyone. I'm facing a big problem after an Windows Update in a VM with Windows Server 2012 STD and Exchange 2013 installed. After run W. Update the server restarted and failed to install them, then become to revert changes. After some time it took about 4 hours in "Please Wait" screen, all services were working and I could access the server through Windows Explorer. Then I decided to kill trustedinstaller proccess, after that it went to login screen, when I tried to run W. Updates again it didn't work. Then I posted here and a member told me to rename pending.XML file. It worked fine and the server worked fine all week and I could install all updates again. Today I decided to update Integrated Services of this VM it asked to restart the server and the problems came back. Now I'm unable to install updates, rename pending.XML file ( because the keyboard doesn't work when I try it) and the cluster service is not working, but I can access the server cause I used revert function in Hyper-v. Please everyone I really need your  help to solve this problem. Thanks!!
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Question by:andersoncarvalho
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8 Comments
 
LVL 82

Expert Comment

by:David Johnson, CD, MVP
ID: 40307001
Before doing anything drastic you should have taken a checkpoint. You say that you have a checkpoint that you can roll back to.. why don't you roll back again?  Why did you think that integration services needed to be updated? it should have said integration was up to date!

Roll back and do an sfc /scannow.
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LVL 1

Author Comment

by:andersoncarvalho
ID: 40307061
It was my mistake I'm new with Hyper-v, and the checkpoint I have is from soon after recover the server for the first time and before change the pending.XML file. I updated Integration Service because I ran a report in parent server that asked me to update it. Anyway, I'll do what you adviced me and post the result here. Thanks!
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Author Comment

by:andersoncarvalho
ID: 40307086
When I try to do sfc /scannow it takes some minutes and show: Windows Resource Protection could not start the repair service.
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Expert Comment

by:David Johnson, CD, MVP
ID: 40308442
time to rebuild or remove the domain controller role and then do an overinstall and then re-add the DC role
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Author Comment

by:andersoncarvalho
ID: 40308475
I think that just rename pending.xml file would solve the problem but as I said I'm unable to rename it because the keyboard does not work when I try to boot from DVD. Is there another way to change this file?
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LVL 1

Author Comment

by:andersoncarvalho
ID: 40309746
When I try to use the keyboard on boot menu it show "Interacting with the virtual machine keyboard device failed", it may happen because I got the problem when I tried to update the Integration Services. Is there any workaround for this?
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LVL 1

Accepted Solution

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andersoncarvalho earned 0 total points
ID: 40312816
Here is the solution that worked for me:

http://ronbokleman.wordpress.com/2014/03/15/windows-server-2012-error0x800f0922-installing-updates-from-windows-update/

I disabled Secure boot and then turned on the server, it took some time in "Please Wait" screen and I could reinstall all updates.
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Author Closing Comment

by:andersoncarvalho
ID: 40321524
None of the sugestions of the experts worked for me. My research over the internet found a solution.
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