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symantec endpoint management server ip change

Posted on 2014-09-06
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Last Modified: 2014-09-23
Symantec endpoint management server  change change the ip, will this change affect connected endpoint client pc?
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Question by:litmic
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btan earned 2000 total points
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This is similar to question such as does SEPM requires a static IP?
It is not necessary although it is recommended.  And for your case, the clients should not be affected as if they can find the SEPM through a Management server list (MSL) for you site.

MSL includes the current IP address and the host name for SEPM.  If you install SEPM on a machine without a static the clients will need to use only the name of SEPM and it must be resolved by the client to the SEPM manager.

You should be able to see the MSL under Policies > Policy Components > Management Server Lists > Add Management Server List. And probably find your (old) server IP address with certain priority tagged to it e.g. (normally) Priority 1 for primary and priority 2 for secondary or old SEPM.

Note that you can only create your own Management Server list and can’t edit the default list with the host name(s) of SEPM for the clients to resolve those name using DNS, WINs, or NetBIOS Broadcast depending on your network config.

Recommend to make sure the clients take the policy update and once that happens you do a check to see if client has any errors and for old SEPM server (physically) ppl tend to turn them off if fine...

Furthermore, note that clients connects to the SEPM manager by registering themselves and is assigned with an unique agent Id.  This id is then used for tracking by SEPM but the latter never contacts the client i.e. latter always initiates the communication to SEPM in either Push or Pull mode.  
E.g. Push - the clients connects to the SEPM and maintains a connection.  
E.g. Pull - the clients connect to SEPM at a heartbeat interval checks for updates and disconnects.
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