I am working with an SBS 2003 R2 server that originally had only XP clients. As Windows 7 clients have been added strange things have been happening with the folder redirection. Some of the Win 7 clients redirect without any problem. Others have created "My Documents" folders within My Documents.
The biggest problem right now is that in the C:\Users Shared Folders folder there are duplicate user names. In particular, one user name (Staff1) appears 4 times when using Windows Explorer to view the files and folders. When you open one of the duplicate named folders, windows explorer shows the file path and a different user name. For example, the first folder called Staff1 actually shows c:\Users Shared Folders\Cheryl in the address bar of explorer, and has Cheryl's files and folders. Within that folder is also another "my documents" that has "My Pictures", "My Music", "My Videos" and one called "Outlook Files". These 4 folders are also in Cheryl's folder one level back. See third picture below.
Some of the user folders show the duplicate name instead of the words "my documents". An example of this is a user called Ann.rl. When you open her folder, the only folder displayed is "Staff1" and within that are all of Ann's normal folders and files. See fourth picture below.
Some users have been complaining about missing/lost files and I think this may have something to do with it.
I'm not sure where to start to straighten this problem out. I have some pictures below to try to help explain. I have more pictures available.
This is all very confusing and frustrating. Can somebody help walk me through this problem?
Thank you for your time and consideration,
This is the root of the server
This the list of users in the Users Shared Folders - note Staff1 appears 4 times.
This is the contents of the first Staff1 folder - note that the address shows Cheryl. This account has been active for 2 years.
This is the Ann.rl folder - note that the address shows Staff2 and the "My Documents" is called Staff2. This account was recently created.