Solved

Facebook game Criminal Case boots Android back to desktop

Posted on 2014-09-06
2
798 Views
Last Modified: 2014-09-12
Hello and Good Evening Everyone,

             Tonight, we were able to resolve an error message Needing Adobe Player 11.1 or greater to play Criminal Case on Facebook by downloading and installing Adobe Player 11.1 for this Android 4.2.2.  Whenever the game is loading while signed on Facebook, the game gets completely booted out and the tablet returns to its desktop.
Everything else is working just fine.   We only have an issue when attempting to load the game Criminal Case on Facebook.

             Just in case it is needed, the tablet is an Android 4.2.2.  It is a Samsung Galaxy Tab 2 10.1 tablet.   Automatic updates are also checked within the Settings of this tablet as well.  If more information is needed to address this question, please feel free to let me know and I will respond back as soon as possible.

             Thanks so much in advance for any attention and feedback given to this question.

             George
0
Comment
Question by:GMartin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 11

Accepted Solution

by:
Joseph O'Loughlin earned 500 total points
ID: 40308189
0
 

Author Comment

by:GMartin
ID: 40319397
Hello and Good Morning,

             Thank you so much for the quick reply to my question.  While we have not had a chance to follow back up on this matter because of other personal and work commitments, I am confident the information supplied will be good enough.  We will start by downloading and installing Google Chrome on this android and go from there.

             Thanks again.

             George
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article, I'll explain how to setup a Plex Media Server (https://plex.tv/) on a Redhat (Centos) 7 based NAS with screenshots to help those looking for assistance.  What is Plex? If you aren't familiar with Plex, it’s a DLNA media serv…
Technology opened people to different means of presenting information, but PowerPoint remains to be above competition. Know why PPT still works today.
This video will give a brief orientation and organization of Logic Pro X, and how to access different work spaces quickly with keyboard shortcuts.
Viewers will learn how to create a new project within Adobe Encore and the basic layout of the software.

729 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question