Cisco Call Manager Express FXO Caller-ID Issue

Hi All,

Hope everyone is well. I wonder if somebody could help me with this.

Its driving me a little mad to say the least.

We have a Cisco CUCME Box with a FXO Card in. If i plug a phone

direct into the wall and call the PSTN Number Caller ID shows fine.

If i plug into the Cisco FXO i dont get any caller ID.

Below is a copy of the Diag Capture:-

000334: Sep  2 16:47:10.899 AST: %SYS-5-CONFIG_I: Configured from

console by sysadmin on vty1 (10.1.4.56)
000335: Sep  2 16:47:31.339 AST: htsp_dsp_message: SEND_SIG_STATUS:

state=0x0 timestamp=52947 systime=328539
000336: Sep  2 16:47:31.343 AST: htsp_process_event: [0/1/0,

FXOLS_ONHOOK, E_DSP_SIG_0000]fxols_onhook_ringing
000337: Sep  2 16:47:31.343 AST: htsp_timer - 125 msec
000338: Sep  2 16:47:31.471 AST: htsp_process_event: [0/1/0,

FXOLS_WAIT_RING_MIN, E_HTSP_EVENT_TIMER]fxols_wait_ring_min_timer
000339: Sep  2 16:47:31.471 AST: htsp_timer - 10000 msec
000340: Sep  2 16:47:31.471 AST: htsp_timer3 - 5600 msec
000341: Sep  2 16:47:31.471 AST: [0/1/0] htsp_start_caller_id_rx:Mode

BELLCORE. Alerting 0x1
000342: Sep  2 16:47:31.471 AST: htsp_start_caller_id_rx create

dsp_stream_manager
000343: Sep  2 16:47:31.471 AST: [0/1/0] htsp_dsm_create_success  

returns 1
000344: Sep  2 16:47:32.479 AST: htsp_dsp_message: SEND_SIG_STATUS:

state=0x4 timestamp=54085 systime=328653
000345: Sep  2 16:47:32.479 AST: htsp_process_event: [0/1/0,

FXOLS_RINGING, E_DSP_SIG_0100]
000346: Sep  2 16:47:32.479 AST: fxols_ringing_not
000347: Sep  2 16:47:32.479 AST: htsp_timer_stop
000348: Sep  2 16:47:32.479 AST: htsp_timer - 10000 msec
000349: Sep  2 16:47:34.339 AST: htsp_dsp_message: SEND_SIG_STATUS:

state=0x0 timestamp=55946 systime=328839
000350: Sep  2 16:47:34.339 AST: htsp_process_event: [0/1/0,

FXOLS_RINGING, E_DSP_SIG_0000]
000351: Sep  2 16:47:35.479 AST: htsp_dsp_message: SEND_SIG_STATUS:

state=0x4 timestamp=57085 systime=328953
000352: Sep  2 16:47:35.479 AST: htsp_process_event: [0/1/0,

FXOLS_RINGING, E_DSP_SIG_0100]
000353: Sep  2 16:47:35.479 AST: fxols_ringing_not
000354: Sep  2 16:47:35.479 AST: htsp_timer_stop
000355: Sep  2 16:47:35.479 AST: htsp_timer_stop3
000356: Sep  2 16:47:35.479 AST: [0/1/0] htsp_stop_caller_id_rx.

message length 0htsp_setup_ind
000357: Sep  2 16:47:35.479 AST: [0/1/0] get_fxo_caller_id:Caller ID

receive failed.  parseCallerIDString:no data.
000358: Sep  2 16:47:35.479 AST: [0/1/0] get_local_station_id calling

num= calling name= calling time=09/02 16:47  orig called=
000359: Sep  2 16:47:35.487 AST: [0/1/0] htsp_dsm_close_done
000360: Sep  2 16:47:35.487 AST: htsp_process_event: [0/1/0,

FXOLS_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK]
000361: Sep  2 16:47:35.487 AST: fxols_wait_setup_ack:
000362: Sep  2 16:47:35.487 AST: htsp_timer - 6000 msec
000363: Sep  2 16:47:35.491 AST: htsp_timer_stop3
000364: Sep  2 16:47:35.491 AST: htsp_process_event: [0/1/0,

FXOLS_PROCEEDING, E_HTSP_PROCEEDING]fxols_offhook_prochtsp_setup_req
000365: Sep  2 16:47:35.491 AST:  Orig called num:7778
000366: Sep  2 16:47:35.491 AST: htsp_process_event: [50/0/220.1,

EFXS_ONHOOK, E_HTSP_SETUP_REQ]efxs_onhook_setup
000367: Sep  2 16:47:35.495 AST: htsp_ephone_start_caller_id_tx

calling num= calling name = called num=7778 orig called num=
000368: Sep  2 16:47:35.495 AST: [50/0/220.1] set signal state = 0x0

timestamp = 0
000369: Sep  2 16:47:35.495 AST: efxs_onhook_setup: local target is

available
htsp_alerthtsp_alert_notify
000370: Sep  2 16:47:35.499 AST: htsp_process_event: [0/1/0,

FXOLS_PROCEEDING, E_HTSP_ALERT]fxols_offhook_alert
000371: Sep  2 16:47:37.343 AST: htsp_dsp_message: SEND_SIG_STATUS:

state=0x0 timestamp=58946 systime=329139
000372: Sep  2 16:47:37.343 AST: htsp_process_event: [0/1/0,

FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring
000373: Sep  2 16:47:37.343 AST: htsp_timer_stop
000374: Sep  2 16:47:37.343 AST: htsp_timer_stop2
000375: Sep  2 16:47:38.479 AST: htsp_dsp_message: SEND_SIG_STATUS:

state=0x4 timestamp=60084 systime=329253
000376: Sep  2 16:47:38.479 AST: htsp_process_event: [0/1/0,

FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear
000377: Sep  2 16:47:38.479 AST: htsp_timer_stop2
000378: Sep  2 16:47:38.479 AST: htsp_timer - 6000 msec
000379: Sep  2 16:47:40.339 AST: htsp_dsp_message: SEND_SIG_STATUS:

state=0x0 timestamp=61945 systime=329439
000380: Sep  2 16:47:40.339 AST: htsp_process_event: [0/1/0,

FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring
000381: Sep  2 16:47:40.339 AST: htsp_timer_stop
000382: Sep  2 16:47:40.339 AST: htsp_timer_stop2
000383: Sep  2 16:47:41.087 AST: htsp_dsp_message: SEND_SIG_STATUS:

state=0x4 timestamp=62691 systime=329514
000384: Sep  2 16:47:41.087 AST: htsp_process_event: [0/1/0,

FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear
000385: Sep  2 16:47:41.087 AST: htsp_timer_stop2
000386: Sep  2 16:47:41.087 AST: htsp_timer - 6000 msec

Config for the Card is as follws:

voice-port 0/1/0
 cptone AE
 connection plar opx 7778
 caller-id enabled

dial-peer voice 51 pots
 destination-pattern 51T
 port 0/1/0

ephone-dn 22 dual-line
 number 7778
 trunk 51

Cheers
TME