Posted on 2014-09-07
Last Modified: 2014-09-16
cannot RUN cmd
Question by:mike_oram
LVL 21

Expert Comment

by:Larry Struckmeyer MVP
ID: 40308664
Need more information... how are you attempting to run it?  What happens when you do attempt to run it?   what if you right click and "run as administrator"?

Author Comment

ID: 40308666
Neither work...
LVL 23

Expert Comment

by:Thomas Grassi
ID: 40308673

Try this

1.  Restart in Safe Mode    try CMD


2. Use a different Logon account your account profile may be corrupt.
LVL 90

Expert Comment

by:John Hurst
ID: 40308682
If neither work, then additionally also try System File Checker.

Assuming you can open cmd.exe in Safe Mode, run SFC /SCANNOW and allow to complete. Run it again and then restart the computer. Now see if cmd.exe runs in regular mode.

For Safe Mode in Windows 8, you should be able to press F8 fast enough to get in. It may take a couple of tries.
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Expert Comment

ID: 40308739
Does it actually run (open a black window) and displays an error message there, or simply nothing happens when you click to open CMD?

In the former case, it might be disabled "by your administrator" / sytem restrictions (note: a malicious software could have done it).

Tell me if it is the case and I'll post more details about how to solve that.
LVL 37

Expert Comment

by:Gerwin Jansen
ID: 40308779
Press the WIndows key, together with the r key
Type: cmd
Press the Enter key.

What do you get?
LVL 16

Expert Comment

by:Mike T
ID: 40310855
Please define work.

Is there an error message?
Does anything appear or not?


Accepted Solution

mike_oram earned 0 total points
ID: 40317776
Laptop started to have other problems and therefore decided to reinstall O/S. Thank for your offers of assistance.

Author Closing Comment

ID: 40324908
Looked like major O/S problem was developing. Sometimes the long way round is the quickest!

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