Teamviewer - Win 7 Reference Account is Locked Error.

When connecting to a remote Windows 7 PC with Teamviewer running. I am able to connect to the target, BUT, at the login prompt get an error stating "The Reference Account is Locked".

Having the admin unlock the account, only triggers the error the next time I connect.

Teamviewer 9 on both machines.  Host is setup with an ID and PW, but TeamViewer password seems to be superseded by Windows password. Tested same result from multiple PC's.
chaotix360Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

becraigCommented:
This sounds as though there might be something else that is attempting to authenticate using bad credentials.

Are there any mapped network drives or any resources running under an account that needs to authenticate to the domain ?

It might be there is a bad user/password combination for one of these and it keeps locking the account.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
chaotix360Author Commented:
Turns out it was likely due to a TeamViewer password and Windows account password conflict. It seems to work if I give the TV password first, wait for error, then use the Windows account password. Probably some sort of bug.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 7

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.