Backup Exec 2014 will not backup TrueCrypt partition.
Posted on 2014-09-08
We have a computer running Windows 7 Professional 64-bit with a TrueCrypt data partition on which we need to enter a password to mount the volume each time the computer is restarted. When I try to use Backup Exec 2014 to back up this computer, I receive the following error:
Completed status: Failed
Final error: 0xe0008526 - Backup Exec could not locate a Microsoft Volume Shadow Copy Services (VSS) software or hardware snapshot technology for this job. Select a valid VSS snapshot technology for the target computer.
Final error category: System Errors
For additional information regarding this error refer to link V-79-57344-34086
I did a bit of research and it seems like VSS cannot work properly on a mounted TrueCrypt volume. I did try going into Advanced Open FIle options for this backup job and unchecked "Use snapshot technology" but this had no effect. What can I do to get these backups working? The most important files are in a share on that TrueCrypt volume.