Solved

Printer won't work

Posted on 2014-09-08
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Last Modified: 2014-09-17
Hi, I use Windows 7 and have an HP printer.  Here to far I have never had a problem using the printer.  All of the sudden after disconnecting it from the laptop, I now ger a message;
"Print Spooler Service not running"
I went to control panel and the printer is shown with a green check mark and shows 1 document in que.  I went to printer properties but it won't display.  What do I need to do to get my printer working again?
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Question by:camtz
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LVL 17

Accepted Solution

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Thibault St john Cholmondeley-ffeatherstonehaugh the 2nd earned 500 total points
ID: 40310046
Try start - administrative tools - services

And check for the print spooler service the status should be started
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LVL 17
ID: 40310048
Or start -run and type services.msc to raise the services window.
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LVL 17
ID: 40310058
Right click the service name to open a menu allowing you to start,  stop, or restart the service, and to change the startup type, it probably should be automatic.
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LVL 11

Expert Comment

by:speed_54
ID: 40310962
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Author Closing Comment

by:camtz
ID: 40328399
Very good answer.  Worked out great. Thanks
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