Solved

SERVER FREEZE (event LSI_SAS event ID 129)

Posted on 2014-09-08
8
1,684 Views
Last Modified: 2016-08-22
My production environment keep suffering from this issue,  we have vcenter with 3 ESXi servers, all VMs and vcenter are on Netapp NFS share.
during the last two weeks our VMs start to freeze for couple minutes couple time a day, nothing changed..
 
i saw on the event viewer LSI_SAS warning event ID 129 (reset to device\raidport0 was issues) , so i upgrade the driver on all VMs to 1.34.3.82 from 3/26/2013, but looks like this issue continues to appear ..
 
my Setup is :
vcenter -     5.1.0
esx1     -     5.1.0
esx2     -     5.0.0
esx3     -     5.0.0
 
Our Netapp version is "NetApp Release 7.3.4P4"

pls help ASAP
thanks
0
Comment
Question by:sikadmin
8 Comments
 
LVL 80

Expert Comment

by:David Johnson, CD, MVP
ID: 40311520
device\raidport0  <<--- bad drive or consumer drive that doesn't respect tler
0
 

Author Comment

by:sikadmin
ID: 40311556
Hi,
what do you mean bad Drive ?

now i think its maybe the BACKUP EXE client (new 2014 version)
once i removed the client it dont seem to appear agian...
0
 
LVL 30

Expert Comment

by:pgm554
ID: 40312793
Leave it to Symantec.
0
Manage your data center from practically anywhere

The KN8164V features HD resolution of 1920 x 1200, FIPS 140-2 with level 1 security standards and virtual media transmissions at twice the speed. Built for reliability, the KN series provides local console and remote over IP access, ensuring 24/7 availability to all servers.

 

Author Comment

by:sikadmin
ID: 40313957
Hi,

this issue & event ID 129 continue to happen also after remove that Symantec agent from the server..

is there option that one of the windows updates cause this issue ?

thanks..
0
 
LVL 30

Expert Comment

by:pgm554
ID: 40320450
Have you checked the firmware on the LSI controller?
0
 

Accepted Solution

by:
sikadmin earned 0 total points
ID: 40336534
Hello,
yes,
we also turned to netapp support and they say its a known issue that requires Upgarde Netapp to 7.3.7P2
https://kb.netapp.com/support/index?page=content&id=2013194&locale=en_US
0
 

Author Closing Comment

by:sikadmin
ID: 40456970
Netapp support gave us the answer that was proven to be correct after implementation
0
 
LVL 4

Expert Comment

by:advserver
ID: 41765365
In case anyone comes across this post looking for a solution... The LSI controller driver needs to be updated. This is a known issue with the driver included with Windows. Below is the VMware KB article detailing the problem.
https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2063346

The article doesnt tell you which driver to download so i detailed it below:
The driver can be found here: http://www.avagotech.com/support/download-search search for “LSIMPT” then select the appropriate LSImpt_SAS_Windows driver.  Do not select LSImpt_SAS2_...
0

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Remote access to ESXi 6 free with USB modem 5 52
Vcenter 8 52
File Screening 1 15
Modify Permissions in Windows Folders. 15 35
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
In this article, I will show you HOW TO: Perform a Physical to Virtual (P2V) Conversion the easy way from a computer backup (image).
This tutorial will give a an overview on how to deploy remote agents in Backup Exec 2012 to new servers. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as connecting to a remote Back…
This tutorial will give a short introduction and overview of Backup Exec 2012 and how to navigate and perform basic functions. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as conne…

827 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question