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Outlook 2010 stopped connecting to Server 2013

Posted on 2014-09-08
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Last Modified: 2014-12-04
Hi,

we have a small company with araound 15 clients and 3 virtual Servers. One is DC, one is for Exchange and the third is our RDS-Server.
The clients are Win7 clients. Till Friday everything worked fine. but then at one client outlook 2010 says that it is offline.
What we did so far:

- running repair in outlook (it syncronised 3 mails and than it becomes offline again)
- check dns (OWA from this computer works with same account)
- We tried to login on the RDS-Server with this account (no problem)
- We uninstalled anti-virus-software
- We made a new mail-profile (cant connect to server...)
- we checked the other server-communication (all other progs and share etc work fine to this server)
- The Outlook isn´t set to work offline
- We started Outlook in safe-mode (no connection too)

I don´t know anything else to do... any help appreciated

Thanks

loosain
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Question by:loosain
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Accepted Solution

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Nick Rhode earned 500 total points
ID: 40310637
Did you try a different profile on the PC to see if it syncs up with exchange?  User profile and not mail profile etc.
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Author Comment

by:loosain
ID: 40310819
Not yet. We will try this tomorrow.
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Author Comment

by:loosain
ID: 40312302
OK we tested it. Logged into another useraccount on this machine -> no connection to Exchange.
How do i find out what exactly the problem is ? PING, NSLookup, OWA everything works fine from this machine. Only Outlook has a problem.

Any ideas ?
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Author Closing Comment

by:loosain
ID: 40481518
We found a process running "Wajam Internet Enhancer" deleting it brought back Outlook...
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