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we have a customer getting popups for espn.com and foxnews.com and cannot turn them off

we have a customer getting popups for espn.com and foxnews.com and cannot turn them off

this is for google chrome

please help asap as this is for a sports based company
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Gary
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Is this on all websites or what? Does it happen on other browsers?
Have you checked the plugins, is there any toolbars.
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Robert Retzer
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johnpatbullock--
Chrome is supposed to automatically block popups
https://support.google.com/chrome/answer/95472?hl=en
So if you get them it is likely you have malware.
https://support.google.com/chrome/answer/2765944

Also use the Reset procedure from the second reference
"Step 2: Reset settings

After you remove malicious programs from your computer, reset your Chrome browser settings to undo the changes you see. Your bookmarks and passwords will not be cleared or changed, but you'll need to customize things like your startup page, search engine, and browser theme again.
1.Click the Chrome menu (square with three horizontal bars) at top right of the browser toolbar.
2.Select Settings.
3.Click Show advanced settings and find the "Reset browser settings" section.
4.Click Reset browser settings."