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Why can't I print any documents in Chrome?

Posted on 2014-09-08
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Last Modified: 2015-04-30
I just started having this problem this morning. I cannot print emails or attachments (usually pdf) in Chrome. If I open Gmail in another browser, it prints fine. The problem seems isolated to my computer. The printers are all functioning properly. I can log into Gmail on another computer and print. Short of re-imaging the computer, is there anything else I can try?
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Question by:SBCC-IT
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5 Comments
 
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Accepted Solution

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adez12 earned 500 total points
ID: 40310942
Try to print in Chrome through the system dialog.  Hit Shift+Ctrl+P.  

OR

Hit Ctrl+P.  Then at the bottom, click on 'Print using system dialog'.
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Expert Comment

by:web_tracker
ID: 40311207
How about reinstalling chrome on your computer, or look for recent updates to chrome that may have affected your ability to print.
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Expert Comment

by:jcimarron
ID: 40313457
SBCC-IT --
Assuming you are using Windows run a System Restore to a time before the problem started.

In the meantime, download the .pdf and then choose Print from the .pdf on the hard drive.
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Author Comment

by:SBCC-IT
ID: 40315494
Thanks for all the suggestions. I have tried all of them to no avail. Downloading PDFs to the desktop does allow the document to be printed. I have disabled all extensions, and that didn't work either. Now other users in that department are telling me they have a problem as well. I will try running anti-malware software. Please keep those suggestions coming. I am desperate. Thanks so much!
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LVL 50

Expert Comment

by:jcimarron
ID: 40315985
SBCC-IT ----
It is good that you at least have a work around.
What about a System Restore?
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