Posted on 2014-09-08
For the last 3-4 days my Outlook 2013 has been receiving and sending all messages, except for one. At the end of each Send/Receive command (which happens about every minute), at the bottom of the window it will say "RECEIVING MESSAGE 1 OF 1 (7.99 KB OF 128 KB), but never downloads it. After trying for about 30 seconds, I will then see the message SEND/RECEIVE ERROR. When I click on that I will get this message
Task 'my email address - Receiving' reported error (0x800CCC0B) : 'Unknown Error 0x800CCC0B'
Obviously in the above I substituted "my email address" for my real email address.
Also the size of the file is often different (sometimes 19B of 128 KB). My internet connect is fine as I have a download speed of about 33 GB.
I thought perhaps I had a virus, but I have done a scan with my antivirus software (AVG Anti Virus Free Edition 20214) and all seems to be fine. I also did a Microsoft Safety Scanner and all seems to be fine.
Any ideas of what I can do? Thanks for any help!
My computer is a Lenovo ThinkPad X1 Carbon. Software is Windows 8.1 Pro.